Residential Property Management

Our Residential Property Management services specialise in large residential blocks and housing developments or portfolios (minimum number?) in the South West. We have been working with property owners and residential Management Companies / RTM’s for over 30 years, dealing with tenants and landlords to provide a personal service based on professionalism and attention to detail.

A well-run residential block or portfolio will add value to the properties and enhances the reputation of the landlord or property owners, which impacts positively on the rental values. As your Property Managers, we take ownership of the day-to-day issues that arise in residential properties, looking after the interests of all the stakeholders including the tenants, landlords, owners and management companies. Vickery Holman provides a comprehensive property service with inhouse building surveyors, allowing us to enhance considerably our property management services. We work closely with our Building Surveying colleagues who advise on maintenance and repair issues and can help with preventative and planned maintenance programmes.

Our comprehensive range of residential property management services includes:

Rent and Ground Rent Collection

Vickery Holman can invoice and collect all rents due and then account to you on an agreed basis. Additional statements are issued if there are payments received in the interim, but our stringent credit control procedures ensure that rents are collected and paid to our clients in a timely manner.

Service Charge Administration

Vickery Holman can set up and administer service charge schemes, including full budgeting, in advance. At year end, a full reconciliation is provided and statements issued, along with any balancing charges. Contracts are tendered regularly to ensure we achieve value for money wherever possible.

Health and Safety Compliance

Vickery Holman will review all relevant areas such as asbestos, the Equality Act 2010, Gas Safety, periodic electrical testing, fire and water risk assessments and lift compliance. We will ensure that landlords comply with all relevant legislation where possible and as permitted under the terms of any lease.

Reactive Repairs and Maintenance

Vickery Holman routinely deal with all day-to-day maintenance items and repairs. However, larger projects requiring technical input can be referred to one of our in house building surveyors. Such projects are usually specified and overseen under a separate fee basis.

Landlord and Tenant Liaison

Vickery Holman take a proactive role in all landlord and tenant issues and are the first point of contact for any queries or requests for information a tenant may have. We will also notify you, in a timely manner, when rent reviews and lease renewals are due. Our in house lease consultancy team can deal with this for you under a separate agreement.

Planned Maintenance

If an asset management plan is not already in place, our building surveying department can prepare one. We recommend that plans are reviewed every two years and updated as necessary. Having regard to an asset management plan, we can advise you on setting up an appropriate reserve fund in order to collect funds towards future items of major expenditure.