Property Management

Vickery Holman provides a full property management service right across the South West from Lands’ End to Bristol. Our team of experienced property managers work with owners, landlords and tenants of both commercial and residential properties, well supported by our colleagues in Vickery Holman in our agency, building survey and general practise surveying teams for a complete property service.

Our clients range from individual commercial property owners right through to portfolios owned by institutions and residential Management Companies / RTM’s. We take care of all the aspects of property management for our clients, taking away the stress of ownership while optimising the value of your properties.

Commercial Properties

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Residential Properties

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About Property Management

Our diverse portfolio of instructions encompasses:

Estate management
Office, industrial, retail and leisure
Residential block management, including resident management companies (RMCs) and right to manage companies (RTMs).

Dealing with all day-to-day matters, we ensure properties are actively managed and deliver an effective service that will maximise our clients’ returns. We also offer a wider asset management role, along with an extensive list of additional services and expertise.

Our clients are assigned a dedicated property manager and property assistant who will take full responsibility for your property, and work with you to deliver the best service possible by providing a personal and local approach.

Services are tailored to suit each instruction and any of the following can be included or excluded as required:

Rent collection
Service charge and administration
Health & safety compliance
Reactive repairs and maintenance
Landlord & tenant liaison
Planned maintenance

Our property expertise in the South West

Our property management team work closely with their colleagues in Vickery Holman bringing a depth and breadth of service to our offering.

Frequently Asked Questions

What is the managing agent’s responsibility?

As a rule of thumb, everything that is inside your front door is the owner’s responsibility while the rest is the managing agent’s responsibility. Vickery Holman will deal with everything that is related with the structure of the building and the communal areas including stairwells, lobbies, lifts, communal garages, bin stores, communal patios and gardens, fire alarms, emergency lights, main doors, gates, etc.

For more details, please refer to your lease.

What is a section 20?

A section 20 (S20) is a legal process of consultation to tell you that we intend to carry out work or provide a service whose cost is above the threshold of £250 or £100 per leaseholder respectively. We must serve a S20 on any leaseholder who will be affected by the work or receive the service. The S20 has three phases: the notice of intention, where we include information about what we plan to do, the statement of estimates, that states the quotations received, and the invoicing. It will give you the opportunity to take part in the consultation process, comment on what is being planned and suggest companies to be consulted. The S20 process is set out in law and is mandatory even if there are funds available for the works in a reserve account.

Section 20 – detailed and accessible information in this link:
Section 20 Consultation for Private Landlords, Resident Management Companies and their Agents – The Leasehold Advisory Service (lease-advice.org)

Case Study

SideShore – Exmouth

Vickery Holman manages the entire site which is a landmark, sustainable building developed by Grenadier as part of a vision to create a destination water sports venue by the beach at Exmouth. The site includes two restaurants run by local chef Michael Caines, Edge Watersports, offering water and beach activities , and several retail outlets.

Vickery Holman works closely with the Venue Manager to ensure the smooth running of the venue, including collecting service changes and rents.

Our colleagues in other Vickery Holman departments were able to assist with valuation and business rates, making the process easier for the developers and landlord.

Case Study

Discovery Wharf – Plymouth

Luxury new build with 59 flats in the heart of Plymouth. Communal facilities include a library, patio, gym and a swimming-pool. Vickery Holman was appointed Property Manager for Discovery Wharf in July 2016.