Property Management

Acting on behalf of both landlords and tenants across the South West, Vickery Holman provide a full property management service with the experience and knowledge required to effectively manage any scale of asset across all market sectors.

Our diverse portfolio of instructions encompasses:

Estate management
Office, industrial, retail and leisure
Residential block management, including resident management companies (RMCs) and right to manage companies (RTMs).

Dealing with all day-to-day matters, we ensure properties are actively managed and deliver an effective service that will maximise our clients’ returns. We also offer a wider asset management role, along with an extensive list of additional services and expertise.

Our clients are assigned a dedicated property manager and property assistant who will take full responsibility for your building, and work with you to deliver the best service possible by providing a personal and local approach.

Services are tailored to suit each instruction and any of the following can be included or excluded as required:

Rent collection
Service charge and administration
Health & safety compliance
Reactive repairs and maintenance
Landlord & tenant liaison
Planned maintenance

Rent and ground rent collection

Vickery Holman can invoice and collect all rents due and then account to you on an agreed basis. Additional statements are issued if there are payments received in the interim, but our stringent credit control procedures ensure that rents are collected and paid to our clients in a timely manner.

Service charge administration

Vickery Holman can set up and administer service charge schemes, including full budgeting, in advance. At year end, a full reconciliation is provided and statements issued, along with any balancing charges. Contracts are tendered regularly to ensure we achieve value for money wherever possible.

Health and safety compliance

Vickery Holman will review all relevant areas such as asbestos, the Equality Act 2010, Gas Safety, periodic electrical testing, fire and water risk assessments and lift compliance. We will ensure that landlords comply with all relevant legislation where possible and as permitted under the terms of any lease.

Reactive repairs and maintenance

Vickery Holman routinely deal with all day-to-day maintenance items and repairs. However, larger projects requiring technical input can be referred to one of our in house building surveyors. Such projects are usually specified and overseen under a separate fee basis.

Landlord and tenant liaison

Vickery Holman take a proactive role in all landlord and tenant issues and are the first point of contact for any queries or requests for information a tenant may have. We will also notify you, in a timely manner, when rent reviews and lease renewals are due. Our in house lease consultancy team can deal with this for you under a separate agreement.

Planned maintenance

If an asset management plan is not already in place, our building surveying department can prepare one. We recommend that plans are reviewed every two years and updated as necessary. Having regard to an asset management plan, we can advise you on setting up an appropriate reserve fund in order to collect funds towards future items of major expenditure.